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International Support

Our field service capability is fully supported by a comprehensive factory repair facility and service exchange scheme, available for our customers worldwide.

International Support

All Penlon products are covered by a comprehensive warranty and our distributors are fully supported with a global service and technical support package.

Penlon leads the field with bespoke technical training packages that truly empower and enable distributors to maintain equipment to the required standard and provide excellent customer service at a local level.

Feedback from our experienced team of UK service engineers and worldwide partners ensures that our training courses are up-to-date and relevant. Choose either a course at Penlon headquarters designed specifically for your personnel, or a regional scheduled course where you will attend with other distributors. All courses are challenging and stimulating, and on completion, attendees receive an industry accepted course certificate.

Penlon prides itself on an outstanding technical support service by phone or email, providing instant personal contact for guidance and resolution of queries. Service options offer excellent value for money and can include bespoke care packages. Where required we can also offer a complete return-to-base (UK Headquarters) service.

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