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Technical Training

Training Policy

Penlon offers a wide range of product specific Technical Training Courses to ensure that its products are installed and maintained correctly. Maintenance must be carried out by competent, trained staff, whether employed directly by the hospital/establishment concerned, or Penlon.

A Service Manual will be issued for each product for which training is given.

Penlon Products

Penlon manufactures in the UK and distributes worldwide. The comprehensive range of products comprises Anaesthetic Machines, Vaporizers and Monitor Systems for anaesthesia, Lung Ventilators, Laryngoscopes, Suction and Oxygen Therapy Equipment, and Accessories.

Our products are primarily used by anaesthetists, but you will find a Penlon presence in most other areas of a hospital. We are also valued suppliers to a number of Original Equipment Manufacturers, many of which are also world players in the healthcare industry.
We have Service engineers available across the UK for the maintenance of medical equipment.

In all our operations, the continued focus on customer care and quality underpins our efforts to become a truly global player in the world of healthcare products and services. Accredited with ISO 9001, ISO 13485 and approved by the FDA, our quality systems support all areas of our business from design and manufacturing right through to administration and service support functions.

Guidelines for Product Technical Training

Who to Train?

Our Training Courses are designed for all personnel involved in the maintenance and upkeep of Penlon / East Healthcare equipment. Training for hospital staff ensures that there is a qualified member of staff on hand if required.

Course Contents

Training is at all levels and packaged to suit customer needs. Each course is generally sub-divided into four sections:

  • Overview
  • Operation
  • Technical Description
  • Service and Maintenance Practical

Venue

Training is held in our purpose built Training Facility at Penlon’s Head Office in Abingdon, Oxfordshire. This location is ideal as training takes place in a quiet, undisturbed environment with full and easy access to all products for the hands-on practical session.

Class Sizes

Ideally, to maximise practical experience we operate a two student per machine policy. However this is flexible according to individual needs. This allows for hands on experience.

Course Fees

The cost of a Product Training Course is dependent on the duration of the course, which is determined by the number of products to be included and the experience of the candidate.

UK NHS Personnel: Please phone or email for information on special discounted rates.

Training Times

Course duration times are dependant on product. If a number of products are required an individual training plan will be designed for your needs.
Refreshments are provided including a buffet-style lunch, all of which are included in the price of the package.

Certificates

Certificates and Course Reports are sent to Managers after successful completion of the course. It is recommended that the certificate be revalidated every two years.

Smoking

Penlon operates a no-smoking policy in all areas including car parks and rest areas.

Mobile Phones and Pagers

Please turn off all mobile phones and/or pagers during the course to avoid disruption. Messages can be taken by our switchboard on +44 (0) 1235 547000 and passed to the recipient at the earliest opportunity.

Booking Accommodation

Details are available on request for high quality Bed & Breakfast Accommodation or Hotels. Alternatively we can arrange accommodation for you. Please ensure that sufficient notice is given.

All accommodation costs must be settled directly between the candidate and the Hotel / Bed & Breakfast.

Booking a Product Training Course

To book a Training Course please contact:

The Technical Training Administrator
Penlon Limited
Abingdon Science Park
Barton Lane
Abingdon
OX14 3NB
UK

tel +44 (0) 1235 547000
fax +44 (0) 1235 547023
e-mail training@penlon.com

We will assess the candidate’s experience and training requirements and formulate a Training Plan. You will then be contacted to arrange dates and booking arrangements.